OTRS is an open source project, and we would like to thank many people for their help and support. The following list is surely incomplete, and we apologize for that! Just drop us a note if you are not on this list.
The following persons have especially pushed the project or are still active supporters:
Robert Kehl, who created the Win32-installer for the 1.x releases. Thanks a lot, Robert!
Torsten Werner, who maintains the Debian-installer for OTRS. Thanks a lot, Torsten, by making OTRS also available for the Debian community.
Nils Jeppe (mirror Hamburg, Germany), Bryan Fullerton (mirror Toronto, Canada), Eberhard Mönkeberg (mirror Göttingen, Germany), Timo Dreger (mirror Düsseldorf, Germany) and Netmonic (mirror Vienna, Austria), who are mirroring our FTP server. Thanks a lot, with your help it is always possible to download OTRS quickly!
Anja Schneider, who is helping with the translation of this manual and with the correction and revision of the German texts. Many thanks for your help and patience, Anja!
We receive many ideas via the OTRS mailing lists for system improvements, patches or bugfixes. Great support for all users is always available there. Thanks a lot to all people on the mailing lists for your active assistance!
Also we would like to extend a big thank you to the following persons:
Martin Scherbaum
Carsten Gross
Harald Müller
Stefan Schmidt
Milisav Radmanic
Uli Hecht
Norman Walsh
Heiko Baumann
Atif Ghaffar
Pablo Ruiz Garcia
Dan Rau
Christoph Kaulich
Mark Jackson
Diane Shieh
Bernard Choppy
Carl Bailey
Phil Davis
Edwin D. Vinas
Lars Müller
Vladimir Gerdjikov
Fred van Dijk
Sebastien Guilbaud
Wiktor Wodecki
Arnold Ligtvoet
Antti Kämäräinen
Nicolas Goralski
Gilberto Cezar de Almeida
Jorge Becerra
Eddie Urenda
Stella Power
Andreas Haase
Reiner Keller
Covert Jake
Moshe Leibovitch
Bjärn Jacke
Remo Catelotti
Alfons Obermeyer
Michael Rech
Danie Theron
Richard Paradies
Art Powell